Claims

You can’t always avoid claims cropping up. Unavoidable incidents are exactly that: unavoidable.

Fortunately our customers have access to our dedicated in-house claims team. We’ll save you the time and stress of handling a claim yourself. We will walk you through the claims process from start to finish and beyond. We’ll do all the leg-work, research and fact-checking so you won’t have to worry about a thing.

We’ve got the know-how and strong insurer relationships to handle claims in the most efficient way possible. We ensure your claim is negotiated and settled fairly within the quickest time frame.

Reporting a claim?

You can make a claim using our easy-to-use online forms

Defend your claims

Running a club or community venue comes with its own unique risks. Accidents do happen, and we simply can’t plan for the unexpected. But you can learn to spot risks on the horizon and do everything you can to control them.

Our Claims Defensibility Training helps our customers to identify risks and put the right measures in place to prevent them. This includes business-wide procedures and policies that can help your establishment run more safely and effectively.

Better still, we help you to document, record and capture useful information so you can prove to an insurer you did everything you could to try and prevent a potential incident.

A successful claim could damage your reputation, increase your premiums and cost thousands in excess. To avoid this, you’ll need to prove your venue was not at fault. The best way to do this is to follow best practice with Club Insure’s guidance.

To discuss Claims Defensibility further, get in touch with the Club Insure team.